"Company" shall mean the 3S Cabs having registered office at A-281 2nd Floor, Meera Bagh, Paschim Vihar, NewDelhi – 110087, New Delhi, India.
"Co-Branded Services" shall have the meaning assigned to the term in paragraph 6 D(iii) hereto.
"Customer" or "User" shall mean and include any person using the Sites or Services of the Company.
"Device" shall mean computer, laptop, mobile, tablet or any other electronic / mechanical equipment used to access the Services.
"Personal Information" or "Protected Information" or "Information" shall mean and include Customer's name, date of birth, e-mail address, mobile number, credit card information, shipping and billing address, etc. collected by Company through various online modes (i.e. website or mobile application) and offline modes (i.e. letters, phone or in person).
"Sites" shall mean the Company's website (https://3SCabs.in/) and/or mobile application.
"Services" shall mean and include any services provide by the Company.
"TPSP" shall mean a third party service provider.
"Usage Information" shall have the meaning assigned to the term in paragraph 4(C) hereto.
Company may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when User otherwise interact with Company. When User sign up to use the Services, User creates a user profile.
Information Collected Automatically:
Information Company collect as User access Company Sites and uses Services: In addition to any Protected Information or other Information that User choose to submit to Company, the Company and its TPSP may use a variety of technologies that automatically (or passively) collect certain information whenever User visits or interacts with the Services ("Usage Information"). This Usage Information may include the browser that User are using, the URL that referred User to Company's Services, all of the areas within Company's Services that User visits, and the time of day, among other information.
Company collects information about mobile device, including the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Company also collects server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service User were using before interacting with Company's Services.
In case of booking via call centre, Company may record calls for quality and training purposes.
In addition, tracking information is collected as User navigates through Company's Services, including, but not limited to geographic areas. The driver's mobile phone will send GPS coordinates, during the ride, to Company servers. Most GPS enabled mobile devices can define one's location to within 50 feet.
Purposes of Use of Collected Information
Company uses information other than Personal Information that User provides for the purpose of fulfillment of the requests and improvement of the Sites and materials contained thereon and for any other purposes which the Company deem reasonable and necessary. Company may, from time to time, produce reports for advertisers, sponsors, group companies and vendors containing anonymous, aggregate information about its Users, such as demographic, age and online Usage Information. This information allows Company to provide content and offers that are most relevant to its Users to work more closely with advertisers. The Company doesn't include any Personal Information of its Users in these reports.
The Company will send User strictly Service related announcements on rare occasions when it is necessary to do so. For instance, if its Services are temporarily suspended for maintenance, the Company might send User an email. If User do not wish to receive them, User has the option to deactivate its account.
The Company provide some of the Protected Information (such as name, pick up address, contact number) to the driver who accepts User's request for transportation so that the driver may contact and find User. The companies for which drivers work (that are providing the transportation service) are also able to access Protected Information, including the geo-location data.
The Company uses that geo-location information for various purposes, including for User to be able to view the drivers in its area that are close to the location, for User to set their pick up location, for the drivers to identify their pick-up location, to send User promotions and offers, and to allow User (if User choose through any features Company may provide) to share this information with other people.
In addition, the Company may use the Protected Information or Usage Information that the Company collects about User:
to provide User with information or Services or process transactions that User has requested or agreed to receive including to send electronic newsletters, or to provide with special offers or promotional materials on behalf of Company or third parties;
to enable User to participate in a variety of the Services' features such as online or mobile entry sweepstakes, contests or other promotions;
to contact User with regard to the use of the Services and in Company's discretion, changes to the Services and/or the Service policies;
for internal business purposes;
for inclusion in Company's data analytics; and
The Company may use the Information collected from User for targeted advertising. This involves using information collected from User's web or mobile browsing behavior such as the pages the User has visited or the searches User has made. This information is then used to select which advertisements should be displayed to a particular User on websites other than the Company's Sites. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a User, such as their name, address or credit card number
Sharing of Collected Information
Company may share User's Personal Information with such statutory and legal authorities as may be required under the existing laws. Save and except for the above Company is not permitted to sell or otherwise disclose User's Personal Information to TPSP except as authorized by the User, or as permitted or required by law.
Shared Personal Information
User's name, address, telephone number, gender, date of birth, occupation, e-mail address, etc.
Purposes & use of shared Information
Personal Information is shared to enable joint users to supply specific information requested by Customers, undertake surveys or competitions, etc., manage products and Services, display or send custom, personalized content to Users and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to Users.
Sharing of Information not Containing Personal Information
Company may share anonymous, aggregate demographic information, and anonymous information obtained from cookies and similar technologies, with its sponsors, promotional and business partners, and participating vendors. No Personal Information, such as credit card information, is disclosed to any of these third parties in sharing such anonymous information.
When User agrees to receive Information from TPSP:-
TPSP providing Services on Company's behalf:-
Certain aspects of the Services may be provided to User in association with TPSP ("Co-Branded Services") such as sponsors and charities and may require User to disclose Protected Information to them. Such Co-Branded Services will identify the third party. If User elects to register for products and/or services through the Co Branded Services, User shall have deemed to consent to providing the Information to both Company and the third party. Further, if User sign-in to a Co Branded Service with a username and password obtained through Company's Services, the Protected Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.
Contests and Promotions:-
Company may offer promotions through the Services that may require registration. By participating in a promotion, User is agreeing to official rules that govern that promotion, which may contain specific requirements of User, including, allowing the sponsor of the promotion to use the name, voice and/or likeness in advertising or marketing associated with the promotion. If User chooses to enter a promotion, User agrees that the Protected Information may be disclosed to third parties or the public in connection with the administration of such promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the promotion's official rules, such as on a winners list.
When User share Information:-
Company may share User's Information, including User's Protected Information and Usage Information with its parent, subsidiaries and affiliates for internal reasons. Company also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of Company membership interests and/or assets or other corporate change, including, during the course of any due diligence process.
Supply of Information to Customers
Company may extend e-mail offers to Users or Customers on behalf of Company's business partners about a particular product or service that may be of interest to User without sharing the name or e-mail address with or disclosing the name or e-mail address to those business partners, of course, User may opt out of receiving these offers at any time.
Sometimes Company will give User the opportunity to opt in to receive e-mail offers from TSPS not affiliated with Company. If User decides to accept these offers, Company will provide, upon the consent, the contact information to the TSPS. Company urges Users to review carefully the privacy policies of these firms. Company is not responsible for the privacy policies and procedures of any third party.
Credit Card Companies
In the event that User choose to transact using a credit card, Company will supply to the credit card company all relevant Information about the name and other service details, trip date, total cost and other information necessary to process the transaction. Company will not otherwise provide any Personal Information to the credit card company without User's permission.
Disclosure to Third Parties
Company will not disclose the Personal Information to any TPSP without the consent; provided, however, that Company reserves the right to use or disclose to TPSP any information without a Customer's consent in the following circumstances: (i) if it is requested by any laws and regulations; (ii) If Company deems it necessary for protection and security of human life, body or assets;(iii) If Company deems it particularly necessary for cooperation with a governmental body or other public organization or its designee in discharging its duties pursuant to the laws and regulations (including investigating breach of laws), or otherwise deems it particularly necessary for the public interest; (iv) if Company outsources the handling of Personal Information to the extent necessary for its business operation.
Information collected by drivers:-
User's web browser offers so-called "cookies" which, if User allows their use, store small amounts of data on the computer when User visit a website. Cookies do not contain any Personal Information about User and therefore cannot be used to identify User personally. However, cookies assist Company in tracking which of Company's features User like best. Therefore, cookies enable Company to customize its content according to the preferences. User has the ability to accept or decline cookies by modifying the browser settings. Company Sites are viewable even if User disables the cookie function on the browser. However, if User disables cookies, some advanced and customized features will not be available to User.
Some of Company web pages may contain electronic images known as web beacons, which are also called "single-pixel gifs". These images allow Company to count Users who have visited those pages and to deliver Co-Branded Services. Company may also include web beacons in promotional e-mail messages or newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access the Personal Information but there is a technique Company use to compile aggregated statistics about usage on the Sites. Web beacons collect only a limited range of information including the time and date of page view, cookie number and description of the page on which the web beacon resides.
Social Media Features and Widgets
Security of Personal Information
Although Company has implemented systems and procedures to secure the data maintained by Company, security during Internet transmissions can never be assured. Company policy is to limit access to Personal Information to those Company employees or agents with a specific need to access or retrieve the Information. Company stores data on multiple service systems, in controlled environments. To maintain security, Company conducts internal reviews of its security measures on a regular basis. WHILE COMPANY HAS TAKEN COMMERCIALLY REASONABLE PRECAUTIONS TO SAFEGUARD PERSONAL INFORMATION, COMPANY CANNOT AND DOES NOT GUARANTEE COMPLETE SECURITY OF PERSONAL INFORMATION BECAUSE COMPLETE SECURITY DOES NOT PRESENTLY EXIST ON THE INTERNET.
Where User have chosen a password which enables User to access certain parts of Company Sites, User is responsible for keeping this password confidential. Company asks User not to share a password with anyone.
Changes in Corporate Structure
Contact Information for Questions or Complaints
By Signing in you authorize 3Scabs representatives to contact you over phone, message and email. This consent shall supersede any preferences set by you through Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR).
We have taken our utmost effort to ensure that all information provided on the website is correct and up to date. We however do not provide any warranty on the completeness or accuracy of the same and do not accept any liability or damages of any kind from the usage of the content from our website.
: Mr. Sumit Bhattacharya